Terms of Service

1. Acceptance of terms

By accessing or using PlumiBot (“the Service”), operated as a LINE Bot, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of service

PlumiBot provides AI-powered translation services within the LINE messaging application. Your messages are processed and translated by third-party AI models, reached through the OpenRouter gateway; which model that is may change as better ones ship. The Service is provided “as is” and we reserve the right to modify, suspend, or discontinue the Service at any time.

3. Usage and restrictions

• You must not use the Service for any illegal, abusive, or unauthorized purpose.
• You must not attempt to circumvent any rate limits, quotas, or billing mechanisms.
• You agree not to transmit any material that is harmful, threatening, or otherwise objectionable.
• You must not attempt to manipulate, subvert, or extract the instructions given to the AI models behind the Service — including prompt injection — or use the Service to probe, attack, or overload any system, ours or anyone else’s.
• You must not send automated, bulk, or repetitive messages through the Service or through the forms on this website, and you must not give a false name, organisation, or email address when contacting us.

These rules apply wherever you meet PlumiBot: in a LINE chat, on this website, and in any message you send to our support address.

Where we believe they have been broken, we may restrict, suspend, or permanently block access without prior notice. A block may be applied to an account, a LINE user or group, an email address, a mail domain, or an IP address, and we are not obliged to say which or to explain the decision — telling someone which rule caught them is how they find the next way around it. Deliberate abuse ends any paid access without a refund.

4. Subscriptions and payments

Certain features and quotas require a paid subscription (Personal Pro or Group Pro). Payments are processed securely via Stripe. Subscriptions automatically renew unless canceled. You can manage your subscription at any time through your dashboard. Refunds are subject to our discretion and applicable laws.

5. Disclaimer of warranties and limitation of liability

Translations are generated by AI and may contain inaccuracies. We do not guarantee the completeness, accuracy, or reliability of any translated content. PlumiBot is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Service.

6. Changes to terms

We reserve the right to update these terms at any time. Continued use of the Service after any changes constitutes your acceptance of the new terms.

7. Contact us

If you have any questions about these Terms of Service, please contact us at support@plumibot.com.